EIGNN

EIGENN // LEGAL

Cookie Policy

Last updated: April 11, 2026

1. Introduction

This Cookie Policy explains how Eigenn uses cookies and similar technologies when you visit our website or interact with our platform. It describes what these technologies are, why we use them, and what control you have over them.

This policy should be read alongside our Privacy Policy, which provides broader context on how Eigenn handles personal data.

2. What Are Cookies

Cookies are small text files placed on your device — computer, tablet, or phone — when you visit a website. They allow the site to remember your actions and preferences over time so you do not have to re-enter them on each visit.

Similar technologies include local storage, session storage, and tracking pixels. Where this policy refers to "cookies", it also covers these equivalent mechanisms unless stated otherwise.

3. Types of Cookies We Use

Eigenn uses a minimal set of cookies necessary for operating and improving the platform. We do not use advertising or behavioural targeting cookies.

Essential
Required
Necessary for core platform functionality — authentication sessions, access control, and security protections. These cannot be disabled without breaking the service.
Performance
Monitor system response times, error rates, and availability. Data is aggregated and not linked to individual users. Used to detect and resolve platform issues.
Functional
Remember preferences such as display settings or session state to improve the consistency of your experience across visits.
Analytics
Provide aggregate insight into how pages and features are used — volume, paths, and drop-off. Used to improve the platform. No individual-level tracking.

4. How We Use Cookies

Cookies collected by Eigenn serve the following purposes:

  • System operation — maintaining authentication state and securing user sessions.
  • Performance monitoring — identifying degraded response times or errors before they affect users.
  • User experience — retaining settings so the platform behaves consistently across sessions.
  • Usage analysis — understanding which parts of the platform are used most, in aggregate, to prioritise improvements.

Cookies are not used to build individual user profiles or serve targeted advertising.

5. Third-Party Cookies

Certain third-party services integrated into the Eigenn platform may set their own cookies. These are limited to services directly supporting platform operation, such as infrastructure monitoring or error tracking providers.

Any third-party service operating on Eigenn's platform is contractually required to handle data in accordance with applicable privacy law and Eigenn's data handling standards. Eigenn does not permit third-party advertising or social tracking cookies on its platform.

6. Managing Your Cookie Preferences

You can control or disable cookies at any time through your browser settings. Most browsers allow you to:

  • View which cookies are stored and delete them selectively.
  • Block all cookies by default and allow them only for trusted sites.
  • Configure notifications when a cookie is being set.

Note that disabling essential cookies will affect platform functionality, including the ability to authenticate and maintain a session. Non-essential cookies can be disabled without impacting core access.

7. Updates to This Policy

This Cookie Policy may be updated to reflect changes in the technologies we use, regulatory requirements, or platform features. When changes are made, the date at the top of this document will be revised.

Significant changes will be communicated through in-platform notices or email where appropriate. Continued use of the platform after an update constitutes acceptance of the revised policy.

8. Contact

For questions about this Cookie Policy or how Eigenn handles data, contact:

PRIVACY INQUIRIES

privacy@eigenn.ai